Do you ship to other countries?
We have partnered with MyUS, the No. 1 international shipping service to bring your favorite brands to you.
With MyUS, you will be assigned a U.S.-based address where your package will be processed for shipping straight to your home country.
MyUS uses trusted delivery services like FedEx, UPS and DHL to ensure you receive your merchandise in the shortest amount of time.
To get started:
- Sign up with MyUS and get your MyUS address to use at checkout
- Shop online at US stores, and have your packages sent to your MyUS address
- MyUS will let you know when you package has arrived and allow you to create a shipment request for all your purchases
- Your shipments will arrive at your door in 2-4 business days
If you are ordering multiple items, be sure to select the “Premium Membership” for greatest savings!
Does your shop accept returns?
When you receive your package, be sure to check the items to make sure they are working. We will provide a refund for or replace defective items. Please return the items in their original packaging within 14 days. Items returned without original packaging will NOT be refunded.
In your return package please include:
- The original packing slip
- A note telling us what the problem was
- A note stating whether you would like a refund or a replacement of the defective item.
Please note: As part of the return process, upon receipt of an authorized return, if the returned item is found to be in perfect working condition, a 25% restocking fee will be applied.
Please allow up to 4 weeks to receive your replacement or refund. Refunds will be applied to your payment account.
We are dedicated to carrying only the highest quality products and maintaining attentive customer service. We hope you will be happy with our services.
Will I be required to pay customs or duty fees if I’m outside the US?
All items are shipped from our US warehouse. The customer is responsible for any customs or duty fees that may be incurred if your package crosses a border. Please check your country’s customs regulations if you have and further questions.
Will my order arrive well packaged?
Yes! Your package will be very well packaged and will be sent with all the necessary care 😉
Does your shop ship internationally? And how much?
Yes we ship international. You can order from anywhere in the world and have our products arrive right to you. Cost is dependant on weight, see above for shipping cost breakdown.
How do you charge for shipping?
All items are shipped from our US warehouse, and shipping is charged by a flat rate by weight of package. Larger, heavier items will cost more to ship than smaller, lighter weight items. Grouping items together will lower your per-item costs for shipping. The same applies for North America and worldwide.
How can I pay for my order?
We accept payment through PayPal, Stripe and Authorize.net, which allows you to pay with a credit card or your PayPal account.
Can I change my order once it’s been placed?
It is possible to change an order that has not yet shipped (note that orders generally ship within 24 hours). If you would like to change your order, please <a href=”#”>email us</a> as soon as possible. We will do our best to accommodate you.